30K Proctored Exams, Zero Headaches: National Payroll Institute Keeps Support Under 1%

Explore how NPI scaled proctoring with confidence - keeping exam integrity high and support needs less than 1%.

Presented by:

hero logo hero logo

Event details

Date

June 24, 2025

Time

10 AM PT | 1 PM ET

Duration

1 hour (45 mins presentation, 15 min Q&A)

See scalable proctoring in action. Join us on June 24 for a live look at how the National Payroll Institute keeps support under 1%.
What to expect:

This isn’t a generic product demo. Join us for a focused, behind-the-scenes look at how the National Payroll Institute (NPI) scaled to 30,000+ proctored exams annually—without overwhelming their support team.

In this live webinar, NPI and Integrity Advocate will share how their partnership helped elevate exam integrity, streamline learner prep, and reduce friction for both admins and candidates.

You’ll walk away with:

  • Insights into how NPI transformed from mailed exams to digital proctoring at scale
  • Real examples of how mandatory onboarding and academic integrity modules reduced incident rates
  • A look at NPI’s proactive learner prep that minimized confusion and maximized compliance
  • A walkthrough of the administrator experience with Integrity Advocate—zero installs, low-touch support, and frictionless compliance

Speakers

Graeme B

Graeme Buchan

CEO

With global experience in scaling companies, Graeme champions integrity in online learning. As CEO, he oversees all aspects of the business, ensuring Integrity Advocate customers are customers for life.

Steven-Vam-Alstine-photo

Steven Van Alstine, PLP, CAE

Vice President, Professional Standards & Education

With deep expertise in Canadian payroll legislation, he leads accreditation, standards, and professional learning. Known for driving innovation, he ensures programs support career growth, professional integrity, and lifelong designation value.

Chris-Pacella

Chris Pacella

Manager, Professional Accreditation & Standards

With 20 years in credentialing, he leads accreditation and standards at the Institute. He advances designation pathways, oversees national course delivery, and upholds certification integrity as a Credentialing Specialist.

Daniela

Daniela Kwiatkowski

Manager, Learning & Professional Development

With 25+ years in global HR and education, she leads learning at the Institute. Holding a CHRL, she designs and delivers development programs that build leadership and team effectiveness across designations and professional education offerings.

Related Resources