Integrity Advocate &
My Food Service License

Getting certified in food protection used to be a hassle. Trainees had to find an instructor, sit through hours of in-person training and take a proctored exam at an offsite location—an outdated process that made certification difficult to access.

That’s why Chris Viso founded My Food Service License. He saw an opportunity to modernize food safety certification, but strict ANSI-CFP regulations required rigorous identity verification and exam monitoring. “We have to prove we’re meeting those requirements,” says Viso.

To bring his vision to life, My Food Service License partnered with Integrity Advocate, a no-install, mobile-friendly proctoring solution that ensured full compliance while making certification more accessible than ever.

Key Outcomes

• ANSI-CFP compliance – Proctoring solution fully aligned with accreditation standards
• Seamless candidate experience – No installations, no access codes, no unnecessary barriers
• Mobile & on-demand access – Exams available anytime, anywhere for busy food service workers
• Scalable & reliable support – Integrity Advocate resolved challenges quickly, enabling continuous growth

“I would highly recommend Integrity Advocate to anyone doing high- or low-stakes testing. The relationship, the support, the overall product is top of the line.”

Chris Viso, Founder, My Food Service License

Challenge

Turning in-person food safety certification into an accessible online program meant overcoming strict ANSI-CFP requirements while maintaining a seamless experience for test-takers.

Key hurdles included:

• Meeting rigorous compliance standards. Exams required proctoring, identity verification and strict monitoring to satisfy accreditation board requirements.
• Ensuring accessibility for food service workers. Candidates needed a mobile-friendly solution that eliminated unnecessary downloads and technical barriers.
• Scaling without complexity. The platform had to support growing demand while maintaining the integrity of the certification process.

“Before My Food Service License, getting food protection certification was a huge hassle,” says Viso. “You had to go find an instructor, go to a hotel or banquet hall, sit through an elaborate training and take a test at the end.”

Solution

Integrity Advocate worked closely with My Food Service License from the early planning stages to ensure their online exams met every ANSI-CFP requirement without adding complexity for users.

• Expert guidance on compliance – Integrity helped build a rule set that aligned with ANSI-CFP regulations while keeping the process efficient.
• Seamless user experience – “Integrity Advocate stood out because it does not require a complicated process. There’s nothing to download, no access code; users keep using what they’re familiar with,” said Viso.
• Mobile and 24/7 access – Food service workers could take their certification exams anytime, anywhere, without waiting for scheduled sessions.

“The big seller was on-demand access,” Viso adds. “That, in and of itself, had the ability to put us out in front of our competitors.”

Results

Since launching in September 2023, My Food Service License has continued to grow, thanks to a system that simplifies certification while maintaining compliance.

“It really says a lot about how Integrity Advocate was committed to resolving anything that came up. I’ve never experienced that type of service from any partner I’ve ever had.”

Chris Viso

Growing Together

Integrity Advocate’s hands-on support didn’t stop at launch. As My Food Service License scaled, Integrity continued to provide quick resolutions, responsive service and best-in-class support.

“We’re growing month over month,” says Viso. “Integrity Advocate has continued to provide the support we need. When things came up, they were resolved quickly. And as we’ve grown, they’ve continued to deliver a best-in-class level of service.”

While the process is simple for test-takers, its impact is significant. Properly trained and certified food service staff are the first line of defense against foodborne illness. Through their partnership, My Food Service License and Integrity Advocate are making world-class training accessible while upholding the highest certification standards.