Proctoring with Purpose: Smart Serve’s Commitment to Integrity
Join us for an inside look at Smart Serve’s proctoring solution and learn how they uphold integrity in every certification.
Presented by:
Event details
Date
July 15, 2025
Time
2PM EST
Duration
1 hour (45 mins presentation, 15 min Q&A)
What to expect:
This 1-hour live webinar will spotlight Smart Serve Ontario’s leadership in responsible alcohol service certification and how their partnership with Integrity Advocate strengthens fairness, safety, and trust across the industry.
Attendees will gain a behind-the-scenes view of:
- Smart Serve’s mission and evolution in Ontario’s hospitality and service sectors.
- Why integrity matters — especially in training and certification.
- A recorded participant demo of Smart Serve’s proctoring experience.
- A guest appearance from Jody Palubiski (Board Member & Restauranteur) on proctoring’s real-world impact.
- Key insights into data privacy, accessibility, and compliance, with live Q&A.
Whether you’re in hospitality, retail, certification, or compliance — this session will give you tools and perspective on delivering gold-standard certification with integrity at its core.
Speakers
Richard Anderson
Richard Anderson is the Executive Director of Smart Serve Ontario, a role he has held for the past eight years, where he leads strategic initiatives in responsible alcohol service training across the province. Prior to this, he served as Executive Director of the Mohawk Students’ Association, championing student engagement and advocacy. His leadership experience also includes serving as Branch Manager at St. John Ambulance in Brampton, where he strengthened community health and safety programs. Earlier in his career, he was General Manager at Sheridan College, contributing to institutional growth and student success. Richard brings a strong background in non-profit management, education, and public service to every role he undertakes.
Jody Palubiski
Jody Palubiski has been the Chief Executive Officer of The Charcoal Group since 2003, leading the hospitality company through innovative expansion and brand development. With a passion for building unique dining experiences, Jody has played a pivotal role in shaping the group's diverse restaurant portfolio. He also serves as a board member of Smart Serve Ontario, contributing his expertise to the province’s responsible alcohol service initiatives. His leadership is marked by a strong commitment to community, mentorship, and industry excellence.
