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Understanding your proctoring technology

Assessments for certifications are already stressful. Proctored assessments shouldn’t cause more stress just because they’re online.

The good news is, the Smart Serve Ontario proctoring technology is seamless (you never have to leave the learning event), privacy compliant, and non-invasive.

You don’t have to schedule anything in advance. And best of all, it works on all current and up-to-date devices.

Integrity Advocate doesn’t just confirm your compliance with assessment rules — it also acts as your privacy advocate. We only collect the information necessary to verify your identity, and nothing more.

On this page, you’ll find everything you need to prepare for your upcoming proctored learning event. You can even try out the technology in advance!

View System Requirements here.

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Experience proctoring like a pro.

Get a feel for how our monitoring technology works. You’ll be prompted to grant camera access, snap a quick photo and show your approved ID—just like the real deal.

And please, try it out as many times as you like! We won’t record, collect, or store any of your data during this demo.

Top support questions

More about online participation monitoring & exam proctoring

01

Human judgement matters

We don’t rely on inherently biased algorithms

Real decisions. Real accountability.

We never let technology decide compliance. Real human reviewers make every call—just like an instructor in a classroom—based on their own observations.

02

Eyes off, privacy on

We don’t “watch” you while you complete

We respect your space, always

No one watches you during your event. A single reviewer checks footage afterward. As long as you follow the rules, only your photo is retained.

03

Help around the clock

24/7 Live Customer Support

Your team, your timeline

Our team is available to support your learners all day, every day, with a comprehensive self-serve knowledge base and 24-hour live chat, email and phone support.

Learn more about us.

Want to know why we’re trusted?

Learner privacy. Assessment integrity. Regulatory compliance. Industry-leading support. We make it all happen without cutting corners.

Visit our site